As a result of that, I matured quickly and learned not to sweat the small stuff. For someone who is only 21 years old, I’ve lost a lot of important people in my life and have been through a lot. Now, I was never not a compassionate person, however, working with the general public has taught me to have more compassion for other situations. Whatever the case may be, I need to try to understand their position in order to help service them to the best of my ability. Or maybe they’re trying to explain what they want, but aren’t using the proper terminology.
It is just hair, but I can understand how some people might be a little bit nervous.
Or maybe it’s their first time in this salon or the first time coming to me. Maybe they’ve had a tough day or they’re just a naturally indecisive person. To go off of my previous point a little bit, I needed to learn the value of understanding when I have an indecisive or difficult customer in my chair. Not always the easiest thing to do, but valuable nonetheless. Instead, I need to have patience to deal with these people. As much as I would like to say to those people “How about you just let me get creative instead of wasting so much time?” or “I’m the one with the license, I know what to do.” I can’t say those things. Or some of them sort of know what they want, but suddenly have a cosmetology license themselves and try to instruct me throughout the whole haircut. However, more often than not, people come in unsure as to what they really want and take a while to figure it out. Some people come in, know exactly what they want, we have a nice conversation during the styling process, and then they go on their merry way (bless you people). Now, I’ve never really considered myself to be an impatient person before having these jobs, but I’ve definitely learned to have more patience since working with the general public.
I’m sure if you have also worked with the general public you can relate, and if you haven’t, maybe you can learn a thing or two. Nevertheless, each job taught me a lot – things that I probably wouldn’t have learned had I not worked with the general public. There were some parts of each job that were great and I loved, and there were some parts of each job that were less than great and I didn’t like so much. So, I guess you could say I have a few years experience in working with the general public. Then, for about a year during my college career, I worked at a different salon behind the chair (meaning I was a stylist). For the majority of my high school career, I worked as an assistant at a hair salon that my mom works at.
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